Introduction

These terms and conditions outline the rules and regulations for the use of UKVisaEasy Ltd's website and services.

By accessing this website or using our services, we assume you accept these terms and conditions in full. Do not continue to use UKVisaEasy Ltd's website or services if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to UKVisaEasy Ltd. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves.

Our Role

UKVisaEasy Ltd acts as a service provider that assists with visa applications. It is important to understand:

• We are not affiliated with any government immigration department or embassy.
• We cannot guarantee visa approval as the final decision rests with the relevant immigration authorities.
• Our service involves guidance, document preparation, and submission assistance only.

Please note:

• We do not have any influence over the visa decision-making process.
• Payment for our services is for the assistance provided, not for guaranteeing a visa approval.
• The information you provide must be accurate and truthful for us to effectively assist you.

Fees and Payments

Our fee structure is as follows:

• All fees are clearly displayed before you complete your purchase.
• Our service fees are separate from government visa application fees.
• Additional services such as expedited processing incur additional charges as listed.

All fees must be paid in advance of service provision. Payments are processed through secure payment gateways.

Refund Policy

Our refund policy is subject to the following conditions:

• If you cancel your order before we begin processing your application, you may be eligible for a partial refund.
• No refunds will be provided after we have begun processing your application.
• Government fees are generally non-refundable once submitted.
• We do not provide refunds based on visa rejection, as this is beyond our control.

Refund requests must be submitted in writing to our customer service department.

Privacy Policy

We are committed to protecting your privacy:

• We collect personal information solely for the purpose of processing your visa application.
• Your information will not be shared with third parties except as necessary for your application.
• We implement strong security measures to protect your personal information.

For a complete understanding of how we handle your data, please review our Privacy Policy.

User Consent

By using our services, you consent to:

• Providing accurate and truthful information for your visa application.
• Our use of your information as outlined in our Privacy Policy.
• Receiving communications from us related to your application and our services.

You can withdraw your consent for marketing communications at any time by contacting us.

Limitation of Liability

Our liability is limited as follows:

• We are not liable for visa rejections by immigration authorities.
• Our liability for any claim arising from our services is limited to the amount paid for services.
• We are not liable for any indirect or consequential losses.
• We are not responsible for delays caused by immigration authorities or other third parties.

These limitations apply to the maximum extent permitted by applicable law.

Intellectual Property

Our intellectual property rights include:

• All content on our website is the property of UKVisaEasy Ltd or its licensors.
• You may not reproduce, distribute, or create derivative works from our content.
• Our brand names, logos, and trademarks may not be used without our express permission.
• We respect the intellectual property rights of others and expect users to do the same.

Any unauthorized use of our intellectual property may result in legal action.

Indemnification

You agree to indemnify us against:

• Any claims arising from your use of our services.
• Any breaches of these terms and conditions by you.
• Any false or misleading information provided by you.
• Any violation of applicable laws or third-party rights.

This indemnification includes all legal fees and expenses related to such claims.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.

Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Information

If you have any questions about these terms and conditions, please contact us:

• Email: [email protected]
• Phone: +44 20 7946 0123
• Address: 123 Kensington High Street, London, W8 5HN, UK

Our legal department is available Monday to Friday, 9am to 5pm GMT.